After-sale service

Maintenance process

  • Repair machine application

    01

    Repair machine application
  • Repair machine confirmation

    02

    Repair machine confirmation
  • Maintenance machine inspection

    03

    Maintenance machine inspection
  • Repair machine quotation

    04

    Repair machine quotation
  • Confirmation of maintenance machine charges

    05

    Confirmation of maintenance machine charges
  • Repair payment confirmation

    06

    Repair payment confirmation
  • shipments

    07

    shipments

Considerations for Maintenance

    01. In order to ensure the timely maintenance of the product, please fill in the return information of the application for repair, if there is an error, it will affect the progress and inquiry of your company's maintenance products.

    02. After filling in, please record the relevant product information and send it with the goods in the box.

    03. Please select a courier or logistics company for home delivery.

    04. After the repair products are sent, please pay attention to the progress in time, if you have any questions, please contact the recipient of Chenzhuo after-sales service center.

    05. Member customers can submit the after-sales application online synchronously when shipping, if not submitted, please call to inform the after-sales service personnel of Chenzhuo after-sales service information to facilitate timely processing after receipt.


Mailing address

Shenzhen repair center mailing address

Shenzhen CZTEK Co.,Ltd.

Shenzhen repair center

0755-8600 7517

301, Building B, Phase II, Science and Technology Building, No. 1057 Nanhai Avenue, Nanshan District, Shenzhen, China


Contact us

Contact us

Thank you for your attention to CZTEK, if you have comments or suggestions, 

please fill in the message, we will contact you as soon as possible.


  • Contact number: 0755-8600 7517

  • Technical support: support@cztek.cn

  • Marketing Center: sales@cztek.cn


Apply for after-sale



  • Only member customers can submit after-sales service applications online

  • If you are already a member customer, please log in and start submitting